Cancellation

1. Lessons must be paid for by/on the day of the lesson.

2. I have a 48 hour cancellation policy - if you cancel within 48 hours you must still pay for the lesson.

3. Any cancellation within 48 hours may be made up during my available open lesson times, but this is not guaranteed.

4. Students who cancel their lesson regularly will lose their time slot.

5. Late students - as I often teach back-to-back lessons, if a student is late I cannot guarantee that I will be able to extend to lesson past the original finish time.

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Behaviour

Lessons in school: all students are expected to behaviour in a polite and respectful manner. Students who do not this, or students who break school rules, may be asked to leave the music lesson and I will send a warning sent home. Students who repeatedly break school rules may not be able to continue with music lessons.

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Private lessons at my home:

• Piano/violin lessons take place in my teaching room in my home. All students and their families are expected to behave in a polite and respectful manner. Anyone who is not doing so may be asked to leave.

• Parents/carers are welcome to sit in the lesson, in my waiting area, or just outside in your car (if you drove here).

• Siblings are not allowed to sit in on the lesson. This is so that my full focus can be on the student having the lesson.

• For students in primary school an adult will need to be persent (either in the lesson or waiting just outside).

• For students in secondary school, if you are not going to stay for the lesson I will need the contact number for the adult who is dropping them off/picking them up. I have an enhanced DBS and public liability insurnace, but if your child has any specific needs please let me know before the lesson.

• For students 18+ you do not need an adult to accompany you to the lesson.